Expectations are interesting things. They can be as utilitarian as making the bed each morning. Or as majestic as climbing a mountain, literally or figuratively. They have power to shape us in many ways. Our expectations of the work that is Digital Transformation are...
The invasion of Ukraine by Russia is truly shocking. Those of us fortunate to be far enough away that we are observers and not participants in this horror, have the privilege of watching one of history’s great leaders emerge from this tragedy. Volodymyr Zelenskyy was...
So much money is being spent in pursuit of digital transformation. But way too often that investment doesn’t quite make it all the way to the finish line. You know, the part that includes the user of the technology – the end customer. Software doesn’t deliver...
I am often asked how Board Directors can best engage and add value to Board conversations about digital transformation when they don’t have a background in the subject. My answer is in two parts. First, trust the expertise that you DO have. You are on the Board for a...
I have an insatiable appetite for all things digital transformation. I’m inspired by the bold visions that organisations seek to achieve and curious about the customer problems that the transformations seek to solve. But I confess to being especially fascinated...
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