So much money is being spent in pursuit of digital transformation. But way too often that investment doesn’t quite make it all the way to the finish line. You know, the part that includes the user of the technology – the end customer. Software doesn’t deliver...
I am often asked how Board Directors can best engage and add value to Board conversations about digital transformation when they don’t have a background in the subject. My answer is in two parts. First, trust the expertise that you DO have. You are on the Board for a...
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