Expectations are interesting things. They can be as utilitarian as making the bed each morning. Or as majestic as climbing a mountain, literally or figuratively. They have power to shape us in many ways. Our expectations of the work that is Digital Transformation are...
So much money is being spent in pursuit of digital transformation. But way too often that investment doesn’t quite make it all the way to the finish line. You know, the part that includes the user of the technology – the end customer. Software doesn’t deliver...
I am often asked how Board Directors can best engage and add value to Board conversations about digital transformation when they don’t have a background in the subject. My answer is in two parts. First, trust the expertise that you DO have. You are on the Board for a...
I have an insatiable appetite for all things digital transformation. I’m inspired by the bold visions that organisations seek to achieve and curious about the customer problems that the transformations seek to solve. But I confess to being especially fascinated...
The Chief Digital Officer had recently got key leaders together to agree on the order of priority for project delivery. They had all signed up. Straightforward really, or at least it should have been. Project X was a very challenging project for many reasons. These...
I was delighted with the results of the weekend testing. Finally, we had broken through some major issues that had been holding us back for many weeks. I couldn’t wait to see the team on Monday morning. “That’s fantastic! I’m so glad that these issues are finally...
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